10 Key Points to Know When Reviewing Employee Performance

  1. Know exactly what you want to achieve and let your employees know what is expected of them.
  2. Keep a record of employee performance from which to cite specific examples.
  3. Discuss the written evaluation with the employee.
  4. Listen to the employee’s comments and then ask questions to stimulate thought.
  5. Focus on the individual; do not compare him with other members of the group.
  6. Show that you care about employees’ performance and their careers.
  7. Emphasize good behavior. Be specific in your criticism. Give examples from their performance record. Ask them how they can do even better. Add your own suggestions.
  8. Focus on the behavior, not on the person.
  9. Don’t be afraid to give honest criticism. Most employees want to know where they stand and how to improve. In the evaluation interview, concentrate on the work, not on the person. Never say, “You were no good.” Say instead, “Your work didn’t meet standards.”
  10. Help each person to set personal goals that are congruent with the goals of the group – and the company – and to develop a plan of action to reach those goals.


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